- We truly care about our providers and strive for customer satisfaction.
We give each individual provider the attention needed and meet his/her unique demands. - We supply all necessary documentation and train our providers to successfully run an office with insurance billing.
- We follow all insurance guidelines and regulations and remind providers of new updates.
- Some billing company requires the check and EOB (Explanation of Benefit / insurance statements) go to their place; Acupbilling does not receive any payments from your insurance company, all payments and EOBs go directly to your office.
- You may contact us, email us, fax us any paperwork/ or questions 24hrs a day, 7 days a week. You have access to all your patients’ billing and payment information from any Internet ready computer 24 hours a day, 7 days a week.
With vast experiences and knowledge in medical acupuncture billing, Acupbilling is able to submit claims correctly and efficiently. Often, inexperienced billers make claim errors or procedural mistakes which could cause claims to be delayed or denied. Our company minimizes these errors, maximizes and speeds up reimbursements.
Sending claims fast and correctly is important, but collecting and recording payments are equally vital. It takes much time and work to record or look up how much a claim has been paid. Often, one has to call, examine paper EOB’s (explanation of benefits) or go through time consuming individual insurance company’s website to find out claim payment information. Other acupuncture insurance billing companies requires you to fax/scan every EOB’s to them. This can be very time consuming. Acupbilling checks all insurance EOB’s through electronic data bases and eliminate this step. We also provide monthly payment information and feedbacks to providers and update it in our Acupbilling database which is available to each provider. The database that is exclusive to each provider, contains all of their patient’s payment histories and financial information. This way, it is much easier and convenient for practitioners to keep track their finances. (Please review our log in page and sign in as directed for a sample view of the website).
Competitive pricing
A typical billing service charges above 10% with no follow ups and monthly minimum fee of $100-$300. Acupbilling has broken the cost competition by providing the best service + follow-ups + an exclusive database, by a reduced rate from 7-9% of the collected insurance amount. The percentage varies according to your office size; the more claim we claim for you, the more you save. (please call for more information). of the collected amount. There is a one-time set-up fee of $280.00 which includes consultation, creation of database for each individual practitioner, setting up various accounts with insurance companies online, and etc. Additional charges may apply should more services are requested; such as writing medical reports, writing appeals and follow-ups for aging claims not relevant to Acupbilling and etc. We only ask for payments AFTER you’ve been reimbursed. In another word, if you do not get paid, we do not get paid.
Because we guarantee higher and maximum reimbursements from insurance companies, you will have higher overall profit even after your payment to us. Acupbilling’s business model and value translates into an unrivaled pricing when compared to other acupuncture billing services. Because we strive to reduce claim errors and have the knowledge of which insurance company pays what, follow-up and problems shall be greatly reduced, thus relieving your own staffs of time consuming tasks.
Time/Energy Saver
Time is money. When you save time, you’re saving money. With Acupbilling, not only do we strive to minimize claim turn-around times, we also reduce your office hours. Acupbilling offers you all the tools you need in any convenient locations; because everything is electronic, you may email, scan or fax the documents to us at any time. You can also access your account information from any internet-based computer. With 24/7 accessibility, you will always have control to all of your patient’s payment histories and financial information. No longer will you stress over hiring someone who has lack of experience in medical offices and medical billing. Because we handle all the complicated procedures, no substantial training of your employees is necessary. Thus, practitioners may spend less time hauling over office work or training employees, and spend more quality time with patients or their own families.
There is no contractual agreement that binds your time with us. If you are not satisfied in any way, you may terminate the relationship at your wish.