I have been taking insurance before I started billing with Acupbilling. I am a single practitioner running a fairly large sized clinic by myself, sometimes with the help of my receptionist. My English is limited and so is my receptionist’s English. We had numerous problems dealing with insurance companies and often used to get many under paid claims. We also had many claims that came back denied. Acupbilling helped me very much in getting better payments from the insurance. I also now have very low volume of claims being rejected. Ms. Ma has been very smart and she knows what she is doing. She has passed on much knowelge to me and my office. Now, I have hired 2 receptionist and have in-house billing. But I still give Acupbilling large portion of my claims because they know how to get the claims paid fast and high. Many Thanks!
我有一家規模不小的私人診所, 裡面只有我和一位櫃檯接待員. 但有礙於我們英語程度有限, 很多次都遇到有關保險公司 claim 的問題並時常沒有拿到應該拿到的醫療保費或甚至被保險公司拒絕付款. 還好遇到了Acupbilling 服務的馬小姐 才解決困境並幫我們從保險公司獲得更大的權益, Acupbilling 讓我們從保險公司得到的金額變多,同時也大量減少claim被保險公司拒絕的風險,由於馬小姐的專業領域,讓本診受益良多同時我學到很多有關於claim相關方面的知識,現在我有兩位櫃檯接待員及一位櫃檯收銀員但是絕大多數的claim 我還是交給Acupbilling 值得信賴的馬小姐 因為他可以讓我從保險公司得到最快的答覆和最高的報酬, 十分感謝!