1. We believe providing excellent customer service. We have live representatives available M-F and are reachable on the weekends.
2. Our team consists of dedicated acupuncture insurance billers who actually LOVE their job and will go all the way to make sure your claims pay. We are not a one man show where all your payments are dependent on if that one person does their job. We work together as a team and make sure all your claims pay if they’re suppose to.
3. Our pricing is very competitive for all that we offer.
4. We pride ourselves in handling your claims correctly. Once a blue moon if a claim does not pay and it’s due to our error, we pay up. Simple.
5. Your benefits and claims are checked and sent out within 24-48 hours- super fast speed. We have enough manpower and we don’t just sit on your claims.
6. We constantly monitors your claims for denials and each month you get a report updating you of what’s paid and what’s denied, and what actions we took to handle the denials.
7. If you don’t get paid, we don’t get paid.
8. We go to the bottom with your claims, meaning we call for denials, write appeals and deal with the insurance commissioner if we have to, to get your claims paid.
9. You can cancel anytime if you don’t like. We want to provide excellent service and we want you to be happy.
10. More questions? Feel free to reach out to us. 1800-920-8057